ISLAMABAD: Prime Minister Imran Khan on Tuesday took notice of delay inservice delivery by public entities and directed the relevant ministriesand divisions to dispose of applications and petitions by citizens withinfour weeks.
According to a notification issued by prime minister’s secretary, the primeminister in order to build the public confidence on governmentfunctionaries, desired that all tiers must work out minimum timelines forcase processing and display the same at their websites and notice boardswithin ten days.
The notice was taken in view of several applications, petitions andreferences from citizens received by the ministries, divisions andprovincial governments, which were either delayed, kept unattendedindefinitely or filed without taken any action thereon.
“The above exercise shall be carried out by all concerned and a reportshall be submitted after four weeks for perusal of the prime minister (incase of federal government) and chief minister (in case of provincialgovernments),” the notification said.
The report by the heads of division, attached organisations, chiefsecretaries, field formations etc will certify about taking-up of thepending service delivery-related applications.
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“This will help the citizens to know in advance the probable processingtimeline of their cases,” it added.
The reason for delay of those cases, which cannot be disposed of instipulated time or required further time, will be explained to theapplicant in writing.
