*ISLAMABAD: **Prime Minister Imran Khan furious over response on CitizenPortal complaints redressal.*
*Prime Minister of Pakistan, Imran Khan has expressed great dismay at thecomplains which are as yet unresolved or being dealt with neglect on‘Citizen’s portal’ application.*
Failure to ensure satisfaction and timely resolution of user complaintsagainst their government related matters has reportedly infuriated thePrime Minister and he has sought a detailed report on the matter toascertain the real cause of negligence.
A team of dedicated professionals will determine who has worked diligentlyfor the betterment of the masses and taken their jobs seriously and thosethat have not taken their jobs seriously, said the prime minister.
The Citizen’s portal application was made by the government to facilitatethe masses by eradication of middle men, making the process of complainsonline with the the help of which, a user is able to directly report theproblem to a key figure in the concerned authority for its resolution.
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The prime minister admonished those in positions of power on employingdelaying tactics or procrastinating on there duty rather than findingsolutions to people’s ailments.
He also addressed other issues with regards to how the application wasbeing mishandled and ignored by some of the top ministers and officebearers who have shown the least interest and/or enthusiasm to make surethat people are looked after and cared for, fulfilling the government’sforemost responsibility.
Pakistan Citizen Portal is the vision of Prime Minister Imran Khan tocreate a society based on justice and equality on the pattern of Madinah.The citizen portal is an effective platform where the voice of a commoncitizen can reach at the highest level of government and their complaintsare resolved.
