Pakistan Citizens Portal: Complaints to be automatically directed towards heads of departments
ISLAMABAD - Information Minister Chaudhry Fawad Hussain said at least 382,000 complaints relating to government departments could be registered at same time through the Pakistan Citizens' Portal.
Talking to a TV channel, he said complaints would be automatically directed towards the heads of relevant departments who would then take appropriate step to address the matter. However, there is a timeline to address the complaints lodged through the PCP.
He said complaints could also be registered through other ways if Internet facility is not available in any area.