ISLAMABAD – IN the stolen or misplaced phone is an occurrence that most ofus have had to deal with at least once in our lives, and it’s never shortof frustrating. While there are always ways to minimize your losses byblocking the lost device, it is not always clear to the average person howto do that.
In this respect, the Pakistan Telecommunication Authority (PTA) has dulystepped up and issued a public advisory that not only urges mobile phoneusers to report their misplaced devices as soon as possible, but also givesclear instructions on what to do in such an event.
To start with, the PTA makes it clear that the device in question will beblocked within just 16 hours of reporting the incident. You can do that byeither calling the PTA helpline 0800-25625, sending an email at*imei@pta.gov.pk* , or by visiting the nearest PTA zonaloffice with the following details:
– All IMEIs of the stolen phone – The mobile number being used in the phone – Brand, model, and color – Date of incident – Name, CNIC, father/mother name – Address – Contact number
Additionally, you can also get in touch with the Citizens Police LiaisonCommittee by contacting them at 1102, 021-35662222, or 021-35682222 inorder to get your devices blocked.
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Once your device is blocked, the following status will be displayed:Your mobile device (IMEI number) is blocked (Reported Stolen/Lost/Misusedto PTA).This status can be checked by either sending an SMS comprising of your15-digit IMEI (this can be determined from the settings or by dialing*#06#) to 8484, visiting the *dirbs.pta.gov.pk*link website,or by accessing the *Device Verification System – DIRBS*linkPakistanapp.
Needless to say, PTA has strongly discouraged false reporting, terming itas a criminal offence that will be punished according to the law.
