KARACHI – Staff members of the Pakistan International Airlines (PIA) andcertain travel agents have reportedly been involved in defraudingpassengers as complaints have surfaced of people travelling in place ofthose who had booked their seats first.

According to sources in the airline, some travel agents have been sellingconfirmed seats and certain staff members are involved in boarding othersin place of the passengers who had initially made the reservations.

When the passengers who initially made the reservations reach the airport,they find out that someone else has used the ticket on another sector,sources elaborated.

“Instead of helping these passengers out, PIA staff urge them to buy newtickets,” the sources added.