ISLAMABAD – Pakistan Citizen’s Portal established by Prime Minister ImranKhan has become the most popular platform used by public to seek redress oftheir grievances against various government departments.
Through the portal, all citizens can convey their complaints to highofficials and Prime Minister’s Office makes sure that these complaints areresolved.
A grievance redress report by all ministries regarding complaints receivedagainst them is being sent to the Prime Minister on regular basis.
Citizens have hailed the service in resolution of their issues. Bilal fromChakwal said the complaint lodged on Pakistan Citizen Portal helped resolvethe issue of gas connection at his home.
A citizen from Tehsil Havelian said he lodged a complaint against wronglaying of a water pipeline through his land and the issue has been resolvednow.
A mechanical engineer named Mudassir Abbas said the issue of his financialclaim against a company was settled after he lodged a complaint at thePakistan Citizen Portal.
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Arshad Waqas’ from Islamabad had a complaint regarding low gas pressure inhis sector. The concerned department made a visit and resolved the issue.
Muhammad Saqlain from District Bhakkar said he lodged a complaint seekingfinancial help for the school uniform and other necessities of his childrenwhich was resolved.
Pakistan Citizen Portal is the vision of Prime Minister Imran Khan tocreate a society based on justice and equality on the pattern of Madinah.The Citizen Portal is an effective platform where the voice of a commoncitizen can reach at the highest level of government and their complaintsare resolved.
