Prime Minister Imran Khan has approved the establishment of One WindowComplaint System under which all the complaint cells of federal departmentswill be linked with Pakistan Citizens Portal.
Prime Minister’s Performance Delivery Unit has been directed to determinemodalities in consultation with all concerned organizations, chalk outintegration plans and get it completed within sixty days.
According to the PM office, thirty-three complaint cells of federaldepartments will initially be linked to Pakistan Citizens Portal. This willstrengthen the complaint registration system as well as prove to be usefulto effectively address the public grievances.
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The PM Office said that all sorts of the public complaints will beaddressed on merit.
