Air India serves passenger with cockroach at VIP lounge in Delhi Airport
New Delhi: An Air India passenger did not have the most pleasurable experience while eating her food at the VIP lounge of Air India at Delhi airport. The passenger, journalist Harinder Baweja, found a cockroach on her food plate at the lounge.
She took to Twitter to complain about the same, forcing the airline to tender an apology.
"Dear @airindiain cockroaches on food plates at your Delhi Lounge for business and first class passengers. Disgusting," Harinder Baweja, a journalist by profession, tweeted along with a picture of a roach on her plate.
The airline apologised for the incident on the micro blogging site and said the catering services provider had been asked to take corrective measures.
"We are sorry to hear this, Ms Harinder...We have alerted the agency managing lounge at T3 (Terminal 3). Necessary corrective measures are being taken immediately. We deeply apologise for this incident," it responded in a series of tweets.