I Phone 7 enters the market with a Big Bang
SAN FRANCISCO: (APP) Apple delivered its new iPhones on Friday in a global launch marked by long queues at its retail stores but also frustration over the sellout of some models.
The scenes in Apple stores around the world were reminiscent of earlier launches, generating both anticipation and disappointment, but it was unclear if the shortages were the result of strong demand or limited supply.
READ MORE: Apple launches new iPhone 7
Buyers queued up outside stores in Australia in the early morning hours to become the first consumers worldwide to get their hands on the device, which comes with an improved camera, no headphone jack and a water resistant body.
The picture was repeated elsewhere in Asia and then in Europe and North America, as Apple released its new iPhone 7 and 7 Plus handsets.
At the Apple Store in the Georgetown district of the US capital Washington, dozens of consumers were still waiting in line hours after the store opening to get the new handsets.
"I tried to order it online, but I would have had to wait five to six weeks, so standing in queue was the only option," said Naval Chopra, who was visiting from India at the time of the launch and joined the waiting group at 5:30 am for an iPhone 7.
"If you're an Apple fan, there is something special about getting the new phone on the launch day."
Washington resident Isaac Combs said he had being hoping to get the large-screen iPhone 7 Plus but learned on arrival they were sold out. Still, he opted for the iPhone 7, despite the smaller display.
The iPhone, Combs said, "is an essential part of life, it's something I use every day."
Apple sold of out the larger models quickly and had limited availability of the iPhone 7, with the new jet-black color especially scarce.
READ MORE: Apple to launch new small and cheaper iPhone in a bid to recapture market share
At the Apple store in Covent Garden in central London, dozens of people waited under pouring rain for the new phones.
"I really wanted the new camera and new software," said 49-year-old Paul du Buf, at the head of the queue.
The devices chart a new path for the tech giant by eliminating headphone jacks, a move seen as setting a trend for a wireless future.
The California-based group is seeking to regain momentum and set new trends for the industry, but it remains to be seen if it can generate the same excitement that surrounded previous versions of the iPhone.
While the company has touted total iPhone sales of one billion, the number sold in the quarter ending June 25 fell 15 percent from a year earlier, highlighting concerns over growth for the key profit driver.
Growth has become challenging with many mobile phone markets saturated and Chinese firms including Huawei increasingly popular.
Apple also faces stiff competition from traditional rival Samsung, although the South Korean giant is currently on the back foot after being forced into a massive recall because of exploding batteries of its flagship Galaxy Note 7.
Apple shares finished dipped 0.5 percent to $114.93 Friday after gaining more than three percent on Thursday on indications of strong early sales.
Analyst Michael Walkley at Canaccord Genuity said his brokerage group's surveys suggest the new handsets will boost Apple's fortunes.
"With the iPhone 7 off to a strong start, we anticipate improving replacement sales versus the 6S and a return to iPhone unit growth," he said in a research note.
Analysts were divided over the cause of the shortages, with some saying the handset was more popular than expected, while others suggested the tech titan may be deliberately limiting supply or could be experiencing supply problems.
"Apple clearly controls supply tightly," said Matthew Kanterman, an analyst at Bloomberg Intelligence.
"They're possibly keeping supply artificially low, or at least lower than demand, so as to avoid having the oversupply of previous years."
As Asia woke up, consumers in Sydney who had camped out in the rain were among the first in the world to get their hands on the new phones -- though others were left bitterly disappointed.
Bishoy Behman, 17, had been sitting outside the Apple store since Wednesday morning but said he and others in the queue found out on Thursday that some models were already sold out.
"I really wouldn't have lined up if I had known that," he told AFP. "For them to have not allocated some stock is ridiculous."
In Tokyo, student Rei Yokoyama, who queued in front of a store since 4:00 am, was unable to get an iPhone 7 Plus.
"I'd like to try the dual camera on the iPhone 7 Plus, though today it was sold out so I got the iPhone 7," he told AFP.
In Hong Kong, some customers were seen near the Apple store in the Causeway Bay shopping district, reselling new phones at a profit.
In mainland China, a key market for Apple, scenes were energetic as crowds of customers tested out the new handsets.
Apple faces a complicated picture in China, where it ranked only fourth in the Asian giant's smartphone market in the first half of this year, facing strong competition from low-cost manufacturers.