British Airways is facing backlash after many passengers complained they were left without food or toilet paper roll on flights.
Tessa Hurrell, a passenger flying from London to the Canary Islands claimed that the cabin crew ran out of food by the time the trolley was halfway down the plane.
In a letter to Mail Online she wrote, “It took three hours for the stewardesses (only two of them) to reach us with the refreshments trolley (this was also the first time we had even been offered a drink), only to be told they had run out of food halfway through the plane. They just had a couple of packets of biscuits and nuts.”
Another passenger wrote on Twitter that the same thing happened on her flight back from the Canary Islands. Nancy Sproston wrote on Twitter, “Terrible flight. Ran out of food altogether by row 19. What’s going on?”
Flight delays could see BA paying hundreds of thousands in compensation claims, according to The Independent.
This story originally appeared on Daily Mail